Position: Assistant Property Manager - Fort Worth, TX

Total Years of Experience: 3 years Year(s)

Location: Fort Worth

About the position:

Assistant Manager

Velo Residential

The Assistant Manager serves as one of the leading faces of Velo Residential, including our corporate culture, mission, and values. The purpose of the Assistant Manager is to work with the Community Director to manage and coordinate persons, and available resources to accomplish community objectives as set forth by the Regional Manager, Director of Operations, and property owner. These objectives will include maximizing occupancy levels and community values.

Responsibilities:

Full Job Description

Essential Duties and Responsibilities

• Conduct all business in accordance with Velo Residential policies and procedures. Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.

FINANCIAL

• In conjunction with Regional Manager and the Community Director they are responsible for staying within the established budget guidelines throughout the year.
• Actively maintain and report monthly variances and narratives.
• Ensures that all rents are collected when due and posted in a timely manner.
• Makes sure that all bank deposits are made immediately, and deposits are recorded to the daily.
• Supports the Community Director to perform evictions as required on delinquent rents.
• Supports the Community Director with constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance. The property manager is responsible for approving and submitting all invoices to corporate office for payment.

SAFETY

• Reports all liability and community incidents to the Community Director immediately to be submitted to the corporate office.
• Support Community Director with action items relative to safety checklists with maintenance staff.

ADMINISTRATIVE/OFFICE

• Supports Community Director to ensures that lease files are complete, and that completion of leases is being executed properly through BlueMoon.
• Responsible for offices opening on schedule, condition of office, and model apartment.
• Attends scheduled corporate management meetings as requested by Community Director or corporate office.
• Maintains records on all aspects of management activity on a daily, weekly, and monthly basis. Supports Community director for submission of required reports to corporate offices on a weekly and monthly basis.

RESIDENT RELATIONS

• Maintain a positive customer service attitude.
• Periodic inspection with residents move-in/move-outs.
• Review all notices to vacate to determine the cause of the move-out.
• Support Community Director to initiate and implement policies/procedures to maintain resident communications, e.g., complaints, service requests, etc.

MAINTENANCE

• Physically walk and inspect community on a regular basis; check on vacant apartments.
• Updates board indicating vacancy status daily. Coordinates with maintenance and make-ready staff to ensure timely condition of apartments after move-out.
• Work closely with Lead Maintenance to monitor and schedule all maintenance activity.

MARKETING/LEASING

• Support Community Director with conducting market surveys monthly and provide trend report information. Shop competition and be aware of neighborhood market conditions.
• Welcome and show community to prospective new residents. Also, handle incoming phone calls from prospective new residents and complete appropriate paperwork.
• Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, etc.

Skills and Qualifications:

Job Requirements

• Minimum 3 year of previous experience in multifamily property management, with experience in leasing, resident relations, collections, and daily apartment operations.
• Strong problem-solving skills with the ability to assess situations, make sound decisions, and find practical solutions.
• Strong customer service and communication skills with the ability to handle difficult resident situations professionally.
• Reliable, accountable, and organized, with the ability to follow through on responsibilities and manage multiple priorities.
• Team-oriented with the ability to support the Community Director, collaborate with the team, and step into a leadership role when needed.
• Bilingual in English and Spanish is preferred

Job Type: Full Time

Location: Fort Worth